Bought something that doesn't live up to expectations? Which can.
You can cancel your order within 14 days of receipt. Please notify us by email before returning anything. Always state your name and order number, so that we can assist you further.
When returning, keep the following points in mind:
- The item is undamaged, in perfect condition.
- The item must be returned in its original packaging.
- The costs for return are for your own account.
Fill in the return form and pack the items, together with the return form, in the original packaging.
We will notify you once we have received the package.
All returned items are thoroughly checked.
Once everything appears to be in order, the amount paid will be refunded via the same payment method as with the order.
All returns may be sent to the following address: